Become a Distributor
Please contact us if you want to become a distributor for the ResQUp fall recovery and mobility aid. In addition to the Product Information on this website, we can provide a link to our Distributor Media Kit, which is suitable for listing ResQUp in your website catalog.
We work hard to build partnerships that make the wholesale ordering process efficient and cost-effective. Consistently delivering a high-quality product and professional service to every distributor is our priority.
​
​Terms and conditions for distributors are negotiated on a case-by-case basis.
​
Proven Wholesale Expertise
The ResQUp has proven value and utility in both the professional and e-commerce consumer markets since 2011. Safe Patient Solutions directly ships to retail customers of ecommerce distributors, distributor warehouses, and to health care facilities, including the Veterans Administration, in all 50 states and US territories.
​
Manufacturing
Our contract manufacturer for the ResQUp is located in Yuma, Colorado. They are experts in roto-molding technology and fulfillment operations. The ResQUp is made with high-quality components and is assembled under our strict quality control standards.
Mold Cooling Cycle
Molded Parts Ready for Assembly
Assembly and QC Inspection Area
What's in the Box
Inspected and Palletized Shipment
Policies
Shipping and Handling
In most cases, shipping from our manufacturing facility to your warehouse or retail customers using our carriers (FedEx or UPS) results in better pricing and delivery times than most other third-party carriers. Shipping charges are the responsibility of the distributor. However, we offer volume discounts for distributors who warehouse product.
​​
​​Returns
Retail customers must contact the distributor where the ResQUp was purchased to arrange a return. Returns will not be accepted at our business address, and we cannot process refunds at that location. Distributors should contact Safe Patient Solutions directly to process returns and refunds due to manufacturing defects.
​
ResQUp Warranty
The ResQUp is warranted for materials and workmanship by Safe Patient Solutions, LLC, for one year following the date of purchase by the original purchaser. Distributors should notify Safe Patient Solutions of a manufacturing warranty claim by notifying us through our Contact Form that a claim and refund have been requested by your customer. Photographic evidence of damage or defect is required. Warranty claims are handled on a case-by-case basis.
Purchase Assistance
Insurance
End-user customers should check with their medical insurance provider about reimbursement for the cost of a ResQUp. If end-user is a Veteran, they should consult with their VHA primary care provider prior to purchasing the ResQUp through a third party distributor.
The following details may be helpful in supporting their request for coverage:​
-
The HCPCS E-code most appropriate to the ResQUp is “E0705 – Transfer Device”
-
A prescription from a physician for medical necessity
-
A purchase receipt
Health Saving Account
(aka “Medical Spending Accounts”)
​
The ResQUp is on the SIGIS Eligible Product List and can therefore be directly purchased using FSA or HSA funds. Many distributors accept debit cards connected to FSA and HSA accounts.
Learn more here about medical spending accounts.
Medicare & Medicade
Medicare and Medicaid will not pay for a ResQUp unless prescribed by a
physician and approved by Medicare.